Order Processing

• Standard Orders: Processed within 1–2 business days (Monday to Friday, excluding public holidays).

All orders are fulfilled through Shopify from our Ireland-based facility.
Once shipped, you will receive a confirmation email with your tracking number.

Domestic Shipping (Ireland)

Shipping Method Estimated Delivery Time Cost Free Standard Shipping 3–6

International Shipping

We currently ship to select countries in the EU, UK, and North America.

Region Estimated Delivery Time Cost EU Countries 4–10 business daysCalculated at checkout UK 4–8 business daysCalculated at checkout North America (US/Canada) 6–12 business daysCalculated at checkout

Duties & Taxes

International orders may be subject to import duties, customs taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient.

Tracking & Notifications

You will receive a shipping confirmation email with tracking information as soon as your order ships.
Tracking updates may take up to 24 hours to appear after dispatch.

Delivery Information & Issues

Please double-check your shipping address before submitting your order. Bear Mount™ is not liable for delivery errors due to incorrect addresses.
We do not ship to P.O. Boxes at this time.
If your order is delayed, lost, or arrives damaged, contact us at bearmountcs@gmail.com within 7 days of the expected delivery date.

Delivery Delays

While we aim to meet all estimated delivery windows, delays can occasionally occur due to:

• Courier or customs delays
• Public holidays
• Peak seasonal volume
• Severe weather

For any questions or concerns regarding shipping, please contact us — we’re here to help.

 to our customer support team at bearmountcs@gmail.com.

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