We’re here to support your journey.

For questions about your order, shipping, product details, or anything related to Bear Mount™, reach out using the information below. Our team aims to respond within 1–2 business days.

Customer Support

For general enquiries, order updates, or product information:

Email: bearmountcs@gmail.com

Hours: Monday–Friday, 9:00–18:00 (GMT)

Please include your full name and order number (if applicable) so we can assist you quickly.

Partnerships & Ambassadors

For collaboration or ambassador enquiries:

Email: bearmountcs@gmail.com

(Use the subject line: “Partnership / Ambassador Enquiry”)

Press & Media

For press features or media requests:

Email: bearmountcs@gmail.com

(Use the subject line: “Press Enquiry”)

Returns & Exchanges

For returns or exchanges, please review our Returns Policy first, then contact:

Email: bearmountcs@gmail.com

Include your order number, reason for return, and photos if applicable.

Social

You can also reach us through our social channels:

Instagram: @bearmount_

TikTok: @bearmount__